How do I sign up for Berne Rewards?
To sign up for Berne Rewards, please visit BerneApparel.com/pages/rewards. You can sign up via a pop-up on the page or by clicking the Berne Rewards link in the header.
Is there a cost to join Berne Rewards?
There is no cost to join Berne Rewards.
How do I earn points in the Berne Rewards program?
Points can be earned in several ways:
- For every dollar spent, you earn 1 point. Ten points equal $1 in rewards.
- Additional ways to earn points are available on the Berne Rewards page, with 7 ways to earn upon sign-up.
How many points do I earn per purchase?
For every $1 spent, you will earn 1 point.
Can I earn points for purchases made both in-store and online?
Currently, Berne Rewards points are only earned and redeemable for purchases made on BerneApparel.com. Points cannot be earned or redeemed in-store.
How can I check my Berne Rewards points balance?
You can check your points balance by visiting BerneApparel.com/pages/rewards.
Do my Berne Rewards points expire?
Yes, points expire 365 days from the date they are earned if they are not redeemed.
Can I combine my points with other promotions or discounts?
Yes, points can be combined with shipping discounts.
Are Military, Responder, and Medical personnel eligible for the 20% discount?
Yes, this 20% discount applies to these groups.
How do I redeem my Berne Rewards points?
Points can be redeemed directly at checkout.
What can I redeem my points for?
Points may be redeemed for any item over $30 on BerneApparel.com.
Are there any restrictions on using points for certain products?
To be determined.
Can I transfer my Berne Rewards points to someone else?
No, points are non-transferable.
What happens if I return a product? Do I lose points?
If a product is returned, the associated points will also be reversed.
Can I earn points on gift card purchases?
No, points cannot be earned on gift card purchases.
Can I use my points to purchase gift cards?
No, points cannot be used toward the purchase of gift cards.
Will I earn points if I use a gift card to make a purchase?
Yes, purchases made with a gift card still earn points.
What happens to my points if my account is inactive for an extended period?
Points become inactive and will be removed from your account if there are no purchases or points earned within 365 days.
Can I use points to cover shipping costs?
Points can only be used toward products and not for shipping costs.
How long does it take for points to appear in my account after a purchase?
Points will appear in your account immediately after a purchase is completed.
Can I get a refund for points if I cancel or return an order?
No rewards will be issued for canceled orders.
How do I know if I qualify for special offers or promotions through Berne Rewards?
Special offers and promotions are communicated via email or SMS for members who have opted in to receive these notifications. If not already subscribed, you may sign up here.
What are the benefits of being a Berne Rewards member?
Please view the details of our membership tiers here.
How do I upgrade my Berne Rewards membership status?
To upgrade, you must reach specific spending thresholds set for each membership tier.
Can I opt out of Berne Rewards after joining? What happens to my points?
Yes, you may opt out of the program at any time.
Do I need to provide my email at checkout to earn points?
Yes, an email address is required to earn points.
How do I report missing points from my account?
For missing points, please contact our customer service team by phone or email.
Can I earn points for referring friends or family to Berne Rewards?
Yes, you can earn $20 towards your next purchase when you refer a friend. Simply direct them to this link.
How do I update my Berne Rewards account information (email, address, etc.)?
To update your account information, access your Berne Apparel account here.
Can I use Berne Rewards points on sale items?
Points may be used on select sale items.
Is there a minimum purchase required to earn points?
Yes, a minimum purchase of $10 is required to earn points.
Can I redeem my points in partial amounts, or do I have to use them all at once?
At checkout, you will be given an option to apply points in pre-determined increments.
Are there any limits on how many points I can earn in a year?
No, there are no annual earning limits for points.
What should I do if I forget my Berne Rewards login information?
Please visit https://bernedirect.com/account/login?error=login_required to recover your account.